Vex Repairs is committed to development of the mining communities through sustainable business practices that enhance the knowledge, skills, and overall betterment of those communities.
Vex Repairs, in collaboration with our customers, community-based businesses and the community themselves, will contribute to the future growth of these entities while complimenting our existing business.
We have created a culture of social responsibility in our organization with a shared insight from all at Vex Repairs that we are in this together and can only benefit jointly or not at all.
The management and staff of Vex Repairs are committed to achieving and maintaining the highest possible standard of quality and service through effective operation of the quality management and administration systems.
Value is created by positioning our technical expertise, management and staff, capital resources and energy at the disposal of our customer offering superior products and a world class service.
Vex Repairs is committed to meeting the growing demand for safety, quality, reliability and ethical business practice in the mining industry. The following criteria listed below are paramount to our success and longevity.
Quality Workmanship
Service Excellence
Respect and Trust
Honesty and Transparency
Teamwork
Accountability
Our experienced KESSLER and DANA SPICER trained technical team and experienced rebuild team have been in the industry for more than 20 years and strictly adhere and comply to all relevant specifications and our quality management system.
Our management team and staff at Vex Repairs are committed to excellent service delivery in all aspects of our business to meet customer satisfaction at all times.
All components received from our customers are washed, stripped and cleaned in preparation for an assessment to be done. Assessments are done in accordance with the OEM specifications from which a detailed quotation is compiled listing all spares and action required to rebuild the axle. Quotes are submitted to the customer within 4-8 working days from receipt of the component.
Components that have suffered severe or abnormal failures are brought to the customer’s attention and detailed failure reports are submitted to assist in prevention of any similar failures.
We offer a service exchange facility on specific components to reduce the loss of production time on site due to a component failure of the equipment.
With the support and commitment of our customers we will endeavour to increase the product range available as service exchange, this collaboration can lead to almost seamless supplier delivery optimisation, resulting in enhanced productivity levels.
All components are tested at Vex Repairs against OEM specifications and are certified as such prior to the delivery thereof.
Detailed analysis of the testing procedures and protocols are available on request.
All machines are completely stripped and the frames are then sandblasted and certified by non-destructive testing (NDT).
Every drivetrain component, pump, valve and electrical part are repaired and tested or replaced. The machine is assembled from the frames up and a complete data pack is supplied with every rebuild delivered.
All major components are issued with a six month or 1000 hour warranty and pumps, valves and electrical are issued with a three month or 500 hour warranty.
Vex Repairs workmanship is issued with a three month warranty. Field service support is available to all our rebuild customers
